Gaming lounge user guide

Create your account

Sign up with Gmail and confirm the email code, or use Google when configured. Select Gaming lounge and your branch. The trial starts automatically.

Set up the business and payment

Review tax, payment methods, receipt details and staff discount limits in Settings. Test the printer on the device that will use it.

Drinks and extras

Add categories, names, prices and the correct units. Example: An hour of single-player gaming and two drinks. For imports, download the template and test a small set first.

Staff accounts and sign-in

The owner creates each employee account and assigns a role and branch. Staff sign in with a phone number and password, or a PIN on a trusted device. No phone verification code is required. The owner manages staff password recovery.

Start single or multiplayer sessions, add refreshments, then settle time and extras.

1. Start the device

   Set up the required items, prices and customer details before confirming.

2. Follow time and extras

   Record the actual status, quantities and any payment, using the appropriate screen.

3. End the session and collect payment

   Check the final bill, payment method and remaining customer balance.

Payments and shift closing

Check the payment method before confirming the bill. At shift end, count actual cash and submit it in Shift. Managers review differences according to permissions. Start returns from the original invoice and record a reason.

Owner follow-up

Start with the dashboard, then filter reports by period and branch. Sales, collections, costs and returns have different meanings. A credit sale does not mean cash was received today.

Trial, subscription and branches

Review the duration, price and active branch count in Subscription before requesting payment. The main branch starts automatically at signup. Only the platform administrator can add, edit, activate or deactivate branches. Contact support for an additional branch and its price. Branch prices apply per active branch. Pro activation does not itself record a payment. Available features depend on the plan and permissions.

Working during an internet outage

Open checkout online first. Supported transactions wait in this device’s local queue during an outage. Review synchronization after reconnection. Do not clear browser data or manually repeat pending sales. Approval and balance checks still apply.

Bookings and appointments

Choose the date, time, duration and available device. Review overlaps before confirming. Changes stay within the selected branch.

Gaming sessions

Set device rates first. Start a single or multiplayer session, record mode changes or pauses, then end the session and settle time and extras at checkout.

Stock and suppliers

Set tracked products and opening quantities. Record receipts, counts, waste and transfers in their own screens with clear reasons.

Ingredients and recipes

Configure ingredient units and recipe quantities where used. Review receipts, waste and stock counts. Recorded cost is required for meaningful profit reports.

Staff commissions

Set staff percentages and choose the actual seller or service provider. Review net commissions after returns in staff reports.

Customer credit and outstanding balances

Customer credit is shared across their transactions; a deposit is not automatically reserved for one ticket. Credit sales require an identified customer, an allowed limit and an enabled method. Record collections in the customer account.