Guide to ZAIN’S

Juice and ice cream shop user guide

How to use ZAIN’S for Juice and ice cream shop: Organize juice and ice cream options, orders and ingredients.

Sample screen for Juice and ice cream shop
Illustrative example from the business screens. Sample data isn’t real customer data.
Step 1

Create your account

Business owner

Create your account

Sign up with Gmail and confirm the email code, or use Google when configured. Select Juice and ice cream shop and your branch. The trial starts automatically.

Step 2

Set up the business and payment

Business owner

Set up the business and payment

Review tax, payment methods, receipt details and staff discount limits in Settings. Test the printer on the device that will use it.

Step 3

Drinks menu

Business owner

Drinks menu

Add categories, names, prices and the correct units. Example: A large mango juice. For imports, download the template and test a small set first.

Step 4

Staff accounts and sign-in

Business ownerCashier and staff

Staff accounts and sign-in

The owner creates each employee account and assigns a role and branch. Staff sign in with a phone number and password, or a PIN on a trusted device. No phone verification code is required. The owner manages staff password recovery.

Step 5

Daily work: order

Business ownerCashier and staff

Organize juice and ice cream options, orders and ingredients.

  1. Choose sizes and extras

    Set up the required items, prices and customer details before confirming.

  2. Prepare the order

    Record the actual status, quantities and any payment, using the appropriate screen.

  3. Collect payment and hand over

    Check the final bill, payment method and remaining customer balance.

Step 6

Payments and shift closing

Business ownerCashier and staff

Payments and shift closing

Check the payment method before confirming the bill. At shift end, count actual cash and submit it in Shift. Managers review differences according to permissions. Start returns from the original invoice and record a reason.

Step 7

Owner follow-up

Business owner

Owner follow-up

Start with the dashboard, then filter reports by period and branch. Sales, collections, costs and returns have different meanings. A credit sale does not mean cash was received today.

Step 8

Trial, subscription and branches

Business owner

Trial, subscription and branches

Review the duration, price and active branch count in Subscription before requesting payment. The main branch starts automatically at signup. Only the platform administrator can add, edit, activate or deactivate branches. Contact support for an additional branch and its price. Branch prices apply per active branch. Pro activation does not itself record a payment. Available features depend on the plan and permissions.

Step 9

Working during an internet outage

Business ownerCashier and staff

Working during an internet outage

Open checkout online first. Supported transactions wait in this device’s local queue during an outage. Review synchronization after reconnection. Do not clear browser data or manually repeat pending sales. Approval and balance checks still apply.

Step 10

Tables and their bills

Business ownerCashier and staff

Tables and their bills

Open a table order, review items sent for preparation, then collect or split payment. Close the bill when service is complete.

Step 11

Delivery and collection

Business ownerCashier and staff

Delivery and collection

Check the customer, address, zone and fee. Assign a driver when used, update delivery status, and reconcile money actually collected.

Step 12

Ingredients and recipes

Business ownerCashier and staff

Ingredients and recipes

Configure ingredient units and recipe quantities where used. Review receipts, waste and stock counts. Recorded cost is required for meaningful profit reports.

Step 13

Online orders

Business ownerCashier and staff

Online orders

Review the public link, offered items and settings in Online. Confirm incoming orders and follow the workflow for your activity. Online payment needs its own configured account.

Step 14

Customer credit and outstanding balances

Business ownerCashier and staff

Customer credit and outstanding balances

Customer credit is shared across their transactions; a deposit is not automatically reserved for one ticket. Credit sales require an identified customer, an allowed limit and an enabled method. Record collections in the customer account.

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